Privacy Policy
Last Updated: February 15, 2023
Introduction
Welcome to Maple Taste ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at mapletaste.ca, including any other media form, media channel, mobile website, or mobile application related or connected to it (collectively, the "Site").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. By accessing or using our Site, you signify your consent to the terms of this Privacy Policy.
Information We Collect
We may collect information about you in various ways when you use our Site. The information we may collect includes:
Personal Data
Personally identifiable information, such as your name, email address, telephone number, and mailing address, that you voluntarily provide to us when you register with the Site, sign up for our newsletter, contact us through our contact form, or when you participate in promotions or surveys on the Site.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase products or services from us. We store only limited financial information.
Mobile Device Data
Device information from your mobile device such as your device ID, model, and manufacturer, if you access the Site from a mobile device.
Data From Contests and Webinar Registrations
Personal and other information you may provide when entering contests, webinars, or promotions sponsored by us.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Process your orders and manage your payments.
- Send you administrative information, such as updates to our policies.
- Respond to your inquiries and support requests.
- Send newsletters, promotional materials, and other notices related to our products and services.
- Facilitate contests, webinars, or promotions.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Notify you of updates to our Site and products.
- Resolve disputes and troubleshoot problems.
- Prevent fraudulent transactions and monitor against theft.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.
Online Postings
When you post comments, contributions, or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
Business Transfers
If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. By using the Site, you agree to be bound by our Cookie Policy.
Cookies
We use cookies to help remember and process items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interaction. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.
Website Analytics
We may also partner with selected third parties to allow tracking technologies and remarketing services on the Site through the use of first-party cookies and third-party cookies, to allow us to analyze and track users' use of the Site, determine the popularity of certain content and better understand online activity.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Rights Regarding Your Information
You have certain rights regarding the personal information we collect about you:
Access to Your Personal Information
You have the right to request access to the personal information we collect from you, free of charge in most cases.
Correction of Inaccurate Information
You have the right to request that we correct your personal information if you believe it is inaccurate or incomplete.
Deletion Request
You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions.
Data Portability
You have the right to receive a copy of your personal information in a structured, machine-readable format.
Opting Out
You can at any time opt out from receiving marketing communications from us by using the unsubscribe link in the emails or by contacting us.
Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If you are under 13, please do not attempt to register for the Site or send any personal information about yourself to us. If we learn we have collected personal information from a child under 13, we will promptly delete that information.
California Privacy Rights
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.
Changes to This Privacy Policy
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Maple Taste
325 Rue des Érables
Saint-Hyacinthe, QC J2S 7B3
Canada
Phone: (450) 773-8521
Email: [email protected]